Last Updated: September 2, 2026
At Eynaarah, we value the trust you place in us when you choose to shop with our brand. We are committed to handling your personal information responsibly, transparently, and securely.
This Privacy Policy explains how Eynaarah collects, uses, stores, protects, and shares information when you visit our website, browse our products, create an account, place an order, communicate with us, submit a review, or otherwise use our services.
By using the Eynaarah website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please discontinue use of the website.
This policy applies to customers and visitors in Pakistan and, where applicable, customers accessing or purchasing from Eynaarah internationally. Where mandatory privacy or consumer-protection laws provide you with rights that cannot legally be restricted, those rights will continue to apply.
Information We Collect
When you shop with Eynaarah or communicate with us, we may collect information that is necessary to provide our services and fulfill your requests.
This may include your name, email address, telephone number, billing information, delivery address, order details, selected products, sizes, quantities, account information, and information contained in communications between you and Eynaarah.
If you voluntarily submit a product review, rating, photograph, testimonial, or other content, we may also collect and process that information in connection with your submission.
When you browse our website, certain technical information may be collected . This can include your IP address, browser and device information, operating system, approximate location, pages visited, referring website, time spent on pages, interactions with the website, and information relating to website performance and security.
We aim to collect information that is reasonably necessary for legitimate business and service purposes rather than collecting information that is unrelated to those purposes.
How We Use Your Information
Eynaarah uses personal information primarily to provide, operate, maintain, and improve our services.
When you place an order, we use the information you provide to process your purchase, arrange production or fulfillment, communicate with you about your order, coordinate delivery, provide customer support, and administer eligible returns, refunds, replacements, or other resolutions.
We may also use information to improve our products and website, understand how customers interact with our services, prevent fraud and unauthorized activity, protect the security of our website, resolve disputes, maintain appropriate business records, and comply with applicable legal, tax, accounting, regulatory, or governmental requirements.
Where permitted by applicable law, we may use your contact information to communicate with you about Eynaarah products, collections, promotions, launches, offers, or other brand-related information. You can opt out of promotional communications at any time.
Legal Basis for Processing
Where privacy laws require a legal basis for processing personal information, Eynaarah may process information where it is necessary to fulfill a contract or provide a service you have requested, comply with a legal obligation, protect legitimate business interests, prevent fraud or misuse, protect the security of our services, or where you have provided consent.
Where we rely on consent, you may withdraw that consent where permitted by applicable law. Withdrawal of consent does not affect processing that was lawfully carried out before the withdrawal.
The specific legal basis available to Eynaarah may depend on the nature of the information, the purpose of processing, and the laws applicable to the customer.
Orders, Fulfillment and Delivery
Eynaarah may use trusted third-party providers to manufacture, fulfill, package, ship, or deliver products purchased through our website.
To complete an order, we may provide relevant information to the companies involved in delivering that order. This may include your name, contact information, shipping address, order details, product selection, and other information reasonably necessary to fulfill the transaction.
We do not provide third parties with more customer information than is reasonably necessary for the service they are providing, except where additional disclosure is required or permitted by law.
Card Payment Information
Payments made through the Eynaarah website may be processed by third-party payment processors, banks, financial institutions, or other payment service providers.
Your payment information may therefore be collected and processed directly by the relevant payment provider under its own terms and privacy practices.
Eynaarah does not intentionally store complete payment-card information, such as your full card number or security code, on its own systems unless such storage is specifically required and supported by the payment service being used.
For payment-related questions, disputes, or processing issues, information may need to be shared with the relevant payment provider to investigate and resolve the matter.
Cookies and Similar Technologies
Eynaarah may use cookies and similar technologies to provide a functional and convenient online shopping experience.
These technologies may help us remember your preferences, maintain your shopping cart, keep you signed in where applicable, understand website usage, measure performance, improve functionality, maintain security, and understand the effectiveness of marketing activities.
You may control or disable certain cookies through your browser or device settings. However, disabling essential cookies may affect website functionality, including shopping-cart, account, checkout, or other features.
Analytics and Third-Party Services
Eynaarah may use carefully selected third-party services to support website operation and business activities. These may include website hosting providers, analytics services, payment processors, fulfillment providers, courier companies, customer-support services, security services, advertising platforms, email or communication providers, and social-media services.
These providers may process information on our behalf or independently according to the nature of their service.
Where appropriate, we seek to limit the information shared to what is reasonably necessary for the relevant purpose.
Third-party providers may have their own privacy policies and terms. Eynaarah is not responsible for privacy practices outside our control, and we encourage you to review the policies of third-party services you choose to use.
Marketing Communications
If permitted by applicable law, Eynaarah may contact you with promotional information regarding new products, collections, special offers, discounts, launches, campaigns, or other brand announcements.
You may unsubscribe from marketing emails by following the unsubscribe instructions provided in the communication or by contacting us directly.
Opting out of promotional communications does not prevent Eynaarah from sending essential transactional or service-related communications. For example, we may still contact you regarding an order, payment, delivery, account, security issue, or customer-service request.
Reviews, Ratings and Customer Content
We value genuine customer feedback and may allow customers to submit reviews, ratings, photographs, testimonials, or other content through our website.
If you voluntarily submit such content, it may be displayed publicly on the Eynaarah website and may be used to communicate customer experiences and promote our products, subject to applicable law and the terms governing the submission.
You should not submit personal information belonging to another person without their permission.
Eynaarah may moderate, remove, or refuse to publish content that it reasonably believes to be fraudulent, misleading, unlawful, abusive, offensive, defamatory, or otherwise inappropriate.
Information We Share
Eynaarah does not sell customer information simply as a source of revenue.
We may disclose personal information where reasonably necessary to operate our business, provide our services, fulfill transactions, or protect our legitimate interests.
This may include disclosure to service providers involved in payment processing, hosting, website operation, production, fulfillment, shipping, analytics, customer support, marketing, fraud prevention, cybersecurity, professional services, or other business functions.
We may also disclose information where required by applicable law, legal process, court order, governmental authority, or where reasonably necessary to protect the rights, property, safety, or security of Eynaarah, our customers, our website, or other persons.
If Eynaarah undergoes a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction subject to applicable law.
International Data Transfers
Some of the service providers used by Eynaarah may operate internationally. As a result, information provided to us may be transferred to, processed in, or stored in another country.
Privacy and data-protection laws differ between jurisdictions. Where applicable, Eynaarah will seek to use reasonable safeguards for international transfers and handle information in accordance with applicable legal requirements., the laws of your jurisdiction may provide additional privacy rights depending on the circumstances of your interaction with Eynaarah.
Data Security
Eynaarah takes reasonable technical, administrative, and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, disclosure, loss, or destruction.
We regularly consider appropriate security measures in light of the nature of the information we process and the services we provide.
However, no website, electronic transmission, server, or storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
If we become aware of a security incident affecting personal information, we will take appropriate steps as required by applicable law.
Data Retention
Eynaarah retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The period for which information is retained may depend on the nature of the information, the purpose for which it was collected, our ongoing relationship with you, legal and regulatory requirements, accounting and tax obligations, dispute resolution, fraud prevention, and the protection or enforcement of our legal rights.
When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.
Your Privacy Rights
Depending on where you live and which laws apply to your information, you may have certain rights regarding your personal information.
These rights may include the ability to request access to information we hold about you, request correction of inaccurate information, request deletion where legally applicable, object to or restrict certain processing, withdraw consent where processing is based on consent, and opt out of certain marketing or data-sharing activities where applicable.
If you are entitled to specific rights under laws such as the GDPR, UK GDPR, CCPA/CPRA, or other applicable privacy legislation, those rights may apply subject to the requirements, exemptions, and thresholds established by the relevant law.
To make a privacy request, contact Eynaarah using the contact details provided below. We may request reasonable information to verify your identity before processing certain requests. This is intended to protect your information and prevent unauthorized individuals from accessing or changing it.
We will respond to valid requests within the timeframe required by applicable law.
California Privacy Rights
If you are a California resident and applicable California privacy law applies to Eynaarah’s processing of your information, you may have additional rights regarding your personal information, including rights relating to access, deletion, correction, and opting out of certain sale or sharing activities.
California privacy law also provides certain protections against discrimination for exercising applicable privacy rights.
If these rights apply to you, you may contact us using the information provided in the Contact Us section of this Privacy Policy.
Eynaarah does not sell personal information in exchange for monetary consideration.
Where applicable law treats certain advertising or analytics activities as “sharing” or otherwise regulates them, Eynaarah will comply with the requirements applicable to its activities.
European and UK Privacy Rights
If you are located in the European Economic Area, United Kingdom, or another jurisdiction where GDPR-style data-protection rights apply, you may have additional rights concerning your personal information.
Depending on the circumstances, these may include rights to access, correct, delete, restrict, or object to certain processing, as well as rights relating to data portability and withdrawal of consent.
Eynaarah seeks to follow core privacy principles such as transparency, purpose limitation, data minimization, accuracy, appropriate retention, and security when handling personal information.
Where required by applicable law, you may also have the right to lodge a complaint with the relevant data-protection authority.
Children’s Privacy
Eynaarah does not knowingly collect personal information from children where doing so would be prohibited by applicable law.
If you believe that a child has provided personal information to Eynaarah without appropriate authorization, please contact us. We will review the matter and take reasonable steps where required.
Third-Party Websites and Social Media
The Eynaarah website may contain links to third-party websites, social-media platforms, payment services, or other external services.
These websites operate independently from Eynaarah and may have their own privacy policies, terms, cookies, and data-processing practices.
Once you leave the Eynaarah website or interact directly with a third-party service, the privacy practices of that third party may apply.
We encourage you to review the privacy policy of any external service before providing personal information.
Fraud Prevention and Legal Compliance
Eynaarah may process and retain information where reasonably necessary to detect, investigate, prevent, or address fraud, unauthorized transactions, abuse of our services, security incidents, or other unlawful activity.
We may also process or disclose information where necessary to comply with applicable laws, regulations, court orders, governmental requests, tax requirements, or other lawful obligations.
Changes to This Privacy Policy
Eynaarah may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology, business practices, third-party services, or applicable legal requirements.
When we make material changes, we may provide additional notice where required by law.
The revised Privacy Policy will be published on this page with a new Last Updated date.
We encourage you to review this page periodically so that you remain informed about how Eynaarah handles personal information.
Contact Us
If you have a question about this Privacy Policy, wish to exercise a privacy right, or have a concern about how your personal information is handled, please contact us.
Eynaarah
Email: Contact@eynaarah.com
Website: https://eynaarah.com
When contacting us about a privacy request, please provide enough information for us to understand and respond to your request. We may request additional information where reasonably necessary to verify your identity.
Eynaarah respects your privacy and is committed to handling your information responsibly, securely, and transparently.